This Cookie Policy explains what cookies are, how SSAN Care Vantage uses them, and the choices you have regarding their use. It should be read alongside our Privacy Policy.
Essential
Required for login & security
Analytics
Help us improve the platform
Preference
Remember your UI settings
What Are Cookies?
Cookies are small text files placed on your device when you visit a website. They help the site remember information about your visit — such as your login state or preferences — so you don't have to re-enter details on every page. Cookies cannot execute code or carry viruses.
How We Use Cookies
SSAN Care Vantage uses cookies to keep you securely signed in, remember your preferences, and understand how the platform is used so we can improve it. We do not use cookies for advertising or to track you across third-party websites.
Essential Cookies
These cookies are strictly necessary for the Platform to function. Without them, core features such as authentication and security cannot operate. They cannot be disabled.
| Cookie Name | Purpose | Duration |
|---|---|---|
| __session | Maintains your authenticated login session | Session |
| __clerk_db_jwt | Stores your Clerk authentication token securely | Session |
| __client_uat | Tracks Clerk client update state for session sync | Session |
| theme | Remembers your light / dark mode preference | 1 year |
Analytics Cookies
We use Google Analytics to understand how visitors interact with the Platform — which pages are most visited, how long sessions last, and where users come from. This data is aggregated and anonymised; it does not identify you personally.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Distinguishes unique users for Google Analytics | 2 years |
| _ga_* | Persists session state for Google Analytics 4 | 2 years |
| _gid | Distinguishes users; stores and counts page views | 24 hours |
You can opt out of Google Analytics across all websites by installing the Google Analytics Opt-out Browser Add-on.
Third-Party Cookies
Some features of the Platform rely on third-party services that may set their own cookies:
- Clerk (authentication) — Manages secure sign-in and session management
- Google Analytics — Aggregated usage analytics for platform improvement
- Uploadthing — Handles secure file and image uploads within the Platform
These third parties have their own privacy and cookie policies. We recommend reviewing them directly for full details.
Managing & Disabling Cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Here are links to cookie settings for common browsers:
Note: Disabling essential cookies will prevent you from signing in and using core Platform features. Analytics cookies can be disabled without affecting functionality.
Local Storage
In addition to cookies, SSAN Care Vantage uses your browser's local storage to save UI preferences such as your selected view mode, sidebar state, and theme. This data stays on your device and is not transmitted to our servers. You can clear it at any time by clearing your browser's site data.
Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in technology, regulation, or our use of cookies. We will post the updated policy on this page with a revised "Last updated" date. We encourage you to review this page periodically.
Contact Us
If you have questions about how we use cookies, please reach out via our Contact page or email us at info@ssancarevantage.co.ug.
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